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If you would like to cancel an order within 24 hours, email us at akshay@oxiv.co.in or WhatsApp us at 6382481583. If orders have not been dispatched, we will cancel the order and refund your amount within 3-5 business days in your original method of payment mode.
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
Once the returned product is received it will be inspected and the return will be approved within 2 days.
Return: We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. Once the returned product is received it will be inspected and the return will be approved within 2 days.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
For any questions or concerns regarding our return and refund policies, please contact us at akshay@oxiv.co.in or call us at 6382481583.
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